GENERAL TERMS AND CONTIDIONS FOR THE USE OF THE WEBSITE WWW.EVRICOM.BG

Date of the last update: 10.05.2020

Please read the General Terms and Conditions published below before using the information and commercial services offered by the site www.evricom.bg. The General Terms and Conditions are binding and contractual for Evricom Ltd. and the visitors of the site www.evricom.bg. They are applicable to all versions and devices on which the site is accessible.

Evricom Ltd., in its capacity as an owner and manager of the site www.evricom.bg, reserves the right to unilaterally change these General Terms and Conditions and undertakes to publish the latest version in a prominent accessible to all visitors place on the site.

Viewing and using the site www.evricom.bg is accepted as consent of visitors with the General Terms. If you do not agree with the terms or with specific part of them, please stop using the site and its services!

I. SUBJECT

These General Terms and Conditions for the use of the website, hereinafter referred to as „General Terms and Conditions“, govern the relationship between Evricom Ltd., hereinafter referred to as „Provider“, owner of the website: www.evricom.bg, hereinafter referred to as the „Site“, on the one hand, and visitors to websites and services located on the domain www.evricom.bg, hereinafter referred to as „User“, on the other.

II. PROVIDER DATA AND INFORMATION FOR SUPERVISORS

2.1. Provider Information:

Evricom Ltd.
UIC 833051309
Registered address: Stara Zagora, PO Box 6000, 168 Tsar Ivan Asen II Str.
Head office / address for correspondence: Stara Zagora, PO Box 6000, 28 Knyaz Alexander Battenberg Blvd., office 18
E-mail: office@evricom.com
Telephone: +359 42 692 600

2.2. Information for supervisors:

Commission for Personal Data Protection
Address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
Telephone: (02) 940 20 46
Fax: (02) 940 36 40
E-mail: kzld@government.bg, kzld@cpdp.bg
Website: https://www.cpdp.bg/

Commission for Consumer Protection
Address: 1000 Sofia, 4 A Slaveykov Square, 3rd, 4th and 6th floors
Telephone: 02/980 25 24
Fax: 02/988 42 18
Hotline: 0700 111 22
Website: https://kzp.bg/

III. DEFINITIONS

3.1. Website, site – website with address (URL) www.evricom.bg, property of Evricom Ltd. – content, including information about the company Evricom Ltd., pages for its products and services, publications and other content.

3.2. General Terms and Conditions – these General Terms and Conditions for use of the site www.evricom.bg. By opening any link, pressing a button or using an application on the site, except for the link to these General Terms, the User expressly and unconditionally agrees to these General Terms of Use.

3.3. Provider – Evricom Ltd., owner of www.evricom.bg, who manages and maintains the Site and through it provides the User an information and trade services.

3.4. User – any individual or legal entity using the services of the Site.

3.5. Personal data – any information relating to an identified individual or a person that can be identified, directly or indirectly by various identifiers such as name, identification number, location data, online identifier or by other specific features related to a natural, physiological , genetic, mental, intellectual, economic, cultural or social identity.

3.6. Services – all information and commercial services offered by the Provider and available to Users of the site www.evricom.bg.

3.7. Cookies – small text files that are stored on the computer or mobile device of the User when visiting the Site;

3.8. Malicious action – any action or inaction that violates Internet ethics and / or harms persons connected or not to the Internet or associated networks; use, reproduce and copy content published on the Site for commercial purposes and for the benefit of third parties; sending spam (SPAM, JUNK MAIL); channel overflow (FLOOD); gaining access to resources using private rights and passwords; use of system deficiencies for own benefit or information retrieval (HACK) for third parties; committing acts that may be defined as industrial espionage or sabotage; actions that can lead to damage or destruction of systems or information arrays (CRACK); sending „Trojan horses“ or inducing the installation of viruses or remote control systems; disrupting the normal operation of other Internet users and associated networks; committing any actions that may qualify as a crime or administrative violation within the meaning of Bulgarian law.

IV. APPLICATION OF THE GENERAL TERMS

4.1. These General Terms and Conditions contain information about the terms of use of the Site. They aret a legal agreement between the Provider and the User and regulate the relationship between them.

4.2. Acceptance and agreement with the General Terms and Conditions is a mandatory condition for using the Site. The General Terms and Conditions enter into force upon the first visit of the User to the Site and are applicable for each subsequent visit.

4.3. If the User does not accept the General Terms of the Site or does not agree with certain points in them, it is desirable that he terminates the use of the Site. Any use of the Site is considered an expression of agreement with the General Terms and Conditions and obliges the User to comply with them.

V. GENERAL PROVISIONS

5.1. The site and the services offered on it function according to the rules described in the General Terms and Conditions.

5.2. The Provider makes every effort for the Site to work properly and the information on it to be reliable, correct and useful for the User, as well as to prevent and avoid events that could cause direct or indirect harm to the User.

5.3. The Provider does not guarantee the continuous operation of the Site.

5.4. The Provider does not guarantee that the Site does not contain typographical errors and inaccuracies in the published information. The Provider is entitled to dynamic changes in the materials, products and services on the Site. The presence of services, products and materials on the Site, which are not available or available at a given time, is possible. For clarifying information and available products and services, the User may contact the Provider using the contact details on the Site.

5.5. The Provider is not obliged and does not control the use of content and / or information posted on the Site by Users for the purpose of sending, transmitting, distributing or providing such to third parties in any way and for any purpose.

5.6. The Provider reserves the right to suspend access to certain material published on the Site or to the entire Site, without the consent of the User, for an unlimited period of time, planned or incidental.

5.7. The Provider is not liable to Users and third parties for lost profits and damages caused by:

– deletion of data, information, or other content on the Site;

– suspension, modification or restriction of services on the Site;

– deletion, modification, loss of data that have been transferred, used, saved or become available to the User of the Site.

5.8. The Provider shall not be liable for damages caused to the software, hardware or telecommunication means as a result of the use of content, data, resources, information and functionalities provided by the Site to the User.

5.9. The Provider reserves the right to change, without prior notice, the structure or content of the Site.

VI. RIGHTS, OBLIGATIONS AND RESPONSIBILITIES OF THE SUPPLIER

6.1. The Provider undertakes to provide correct information about the Company, owner of the www.evricom.bg, to publish on the Site.

6.2. The Provider has the right, but not the obligation, to publish on the Site any type of information and content in the form of news, articles, publications through text and graphic elements, directly or indirectly related to the activity and services, for informational or advertising purposes. The Provider gives this information and content for the conscientious use of the Users of the Site.

6.3. The Provider has the right to store materials and information used and located on the server of the Site and provide them to the relevant government agencies and institutions in cases where it is reasonably necessary to preserve the rights and legitimate interests, property and security of the Provider and third parties, in cases of claims in connection with the violation of their rights in connection with the use and / or distribution of content published on the Site.

6.4. The Provider reserves the right to seek assistance from the competent authorities in case of violations of the General Terms of Use of the Site in order to ensure the security of the content of the Site and the services provided.

6.5. The Provider has the right to publish content and information (including not only in the form of surveys) and to establish feedback with the User in order to improve the quality of products and services provided. The participation of the User in this activity is voluntary.

6.6. The Provider undertakes to inform the User of the Site about the purposes of the activities it performs through the contact forms published on the Site. The Provider undertakes not to provide the information given by the User to third parties in any form and for any purpose, except in cases the Provider is obliged by law. The provider undertakes to use and process this information responsibly and legally.

VII. SERVICES OFFERED BY THE PROVIDER

7.1. The Provider gives the User an opportunity to view the content published on the Site – information about itself, its team, the services, information articles, contacts and more.

7.2. The Provider gives the User an opportunity to generate a phone call and electronic inquiries through the contact form or through functional links on the Site.

7.3. In the contact form of the Site the User fills in the obligatory fields indicated by the Provider and selects the Send button. The User should also keep in mind by accepting these General Terms and Conditions to be considered informed that the use of this service does not automatically lead to the conclusion of a contract between him and the Provider, ie. sending an inquiry by e-mail does not create an obligation for the Provider to provide a particular service and does not place the Provider and the User in a contractual (obligation) relationship. It can be considered that the respective User has concluded a contract with the Provider for the provision of the given service only after receiving confirmation in this regard from the Provider. The Provider does not guarantee its ability to respond and the period in which it will be given.

7.4. The Provider gives the User an opportunity for referral (linking) to business profiles of the Provider in social networks, profiles and websites of its partners, customers and others. The Provider gives this opportunity for the convenience of Users, and is not responsible for maintaining accurate, reliable and complete content in profiles and websites that are not its property. The User has the right to use these links at his own risk. These General Terms and Conditions do not apply to accounts and pages to which reference is made, unless otherwise stated.

7.5. The Provider gives the User an opportunity to use a dynamic Google map integrated on the Site. Use of this service is in accordance with the applicable Terms of use for Google Maps and Google Earth, available at https://www.google.com/intl/en_en/help/terms_maps.html.

VIII. RIGHTS AND OBLIGATIONS OF THE USER

8.1. A User who has accepted the General Terms of the Site has the right to use the services, resources and information available on the Site, except in cases where there is a violation of these Terms, as well as Malicious action by him.

8.2. The User of the Site has the right at any time and at its own discretion to terminate or stop the use of the content, information, resources and functionalities provided by the Site.

8.3. A User who accepts the Terms of the Site, who subsequently violated them, is obliged to immediately stop using the content, resources, functionalities and information on the Site.

8.4. Each User of the Site has the right to give his opinion, recommendation and suggestion to the email address of the Provider in order to improve the quality of the content, resources, functionalities and information that the Provider publish on the Site.

8.5. Each User of the Site undertakes not to send, distribute or use in any way and not to make available to third parties any type of information and content, data or materials published on the Site by the Provider with commercial or other purpose other than the purposes of the Site.

8.6. The User is obliged to indemnify the Provider and all third parties for all possible damages and lost profits (including not only for attorney’s fees) incurred as a result of claims from and / or paid compensation to third parties in connection with the use, shipment , the distribution, provision of content, resources, functionality, data or any other information located on the Site or the server of the Site.

8.7. The User of the Site is obliged to indemnify the Provider and all third parties in cases where the User has committed an Malicious Action using the Site, which action has caused damage to the Site and the Provider and / or led to lost benefits for the Provider, its employees, service users or third parties.

8.8. The User of the Site has the right to use the published contact information of the Provider only for its intended purpose. The User is obliged not to use this information on any other occasion, including not only for marketing, advertising and promotional purposes.

IX. INTELLECTUAL PROPERTY RIGHTS

9.1. Evricom Ltd. in its capacity of owner and manager of www.evricom.bg voluntarily publishes and provides the content of the Site (including, but not limited to, texts, graphics, logos, photos to pages and news, presentations, brochures and catalogs), solely for the personal use of the User and for information purposes.

9.2. All information published on the Site www.evricom.bg (including, but not limited to texts, graphics, logos, photos to pages and news, presentations, brochures and catalogs) is an intellectual property of the Provider or is used by the latter on a legal basis . This information is protected by applicable law and is protected by the Copyright and Related Rights Act.

9.3. Any use of text or part of text or use of information published on the Site (including, but not limited to: copying, modification, reproduction, public distribution, use for public or commercial purposes, publication on other websites) without the knowledge and explicit written consent of the Provider (or of the respective holder of intellectual property rights, if he is different from the Provider) except in the cases explicitly specified in the law, is prohibited and constitutes a violation of intellectual property rights.

9.4. The Site may contain the names and brands of products, services or persons who represent or may represent trademarks owned by the Provider or third parties. Access to the Site, its content and those of these General Terms and Conditions shall not be understood and does not constitute the granting of a license or right to use any such trademark without the prior written consent of the Provider or the relevant third party – owner of the object of intellectual property in question.

9.5. The Provider reserves the right to assign rights to publish materials on the Site to third parties, after a previously concluded written contract governing the relations between the parties.

X. PROTECTION OF PERSONAL DATA

10.1. By visiting and using the Site www.evricom.bg, the User accepts and gives his informed consent for his personal data to be stored and processed by the Provider. This data is used by the Provider only for the purpose of quality and full use of the Site, in accordance with these General Terms and Conditions and the Privacy Policy.

10.2. The Provider has taken measures to protect the personal data of the User, in accordance with the Personal Data Protection Act and other applicable provisions.

10.3. The Privacy Policy and Personal Data Protection is prominently displayed on the Site and can be viewed by the User here.

XI. OTHER TERMS

11.1. The information and materials available on the Site (including, but not limited to: images, messages, articles, etc.) are illustrative and informative. They do not represent and should not be accepted or interpreted as advice and / or guidance given by the Provider to the User of the Site.

11.2. The Provider is not responsible for the correctness, accuracy and / or timeliness of the information and materials available on the Site, for any reason, nor for their applicability to a specific factual situation.

11.3. The Provider is not liable and / or non-property liability for the content of the Site, nor is it liable for damages suffered by the User and / or a third party in connection with the use of the Site and / or the information and materials available on it (including their application to specific situation).

11.4. The Site uses cookies, as the type, purposes and conditions for their use are specified in item 8 of the Privacy Policy and Personal Data Protection. Using this Site the User agrees with the Privacy policy.

11.5. The possible invalidity of any of the provisions of the General Terms and Conditions will not lead to the invalidity of the entire contract.

XII. CHANGES IN THE GENERAL TERMS AND CONDITIONS

12.1. These general terms and conditions may be amended by the Provider at any time without the need for explicit notification of the User. The Provider undertakes to update the date and publish the latest version of the General Terms and Conditions on the Site. The changes come into force for the User from the moment of their publication.

12.2. The date of the last update is indicated at the beginning of the document.

12.3. The User is obliged to follow and get acquainted with the latest version of the General Terms and Conditions before using the Site. By using (including, but not limited to: browsing, clicking on links, entering information, etc.) the Site and the information on it, the User expresses his unconditional consent to the current version of the General Terms published at the time of the Site and that it is bound to them and will observe them.

XIII. OTHER PROVISIONS

13.1. For the unsettled issues in these general conditions, the provisions of the current legislation of the Republic of Bulgaria shall apply.

13.2. In case of non-compliance of the Services with the General Terms and Conditions or non-performance of Services, the User has the right to file a complaint to the Provider using the contact form on the Site.

13.3. The complaint is submitted within 14 days after the occurrence of the grounds for its submission. In case of non-compliance with the above deadline, the Provider has the right to refuse to consider the complaint.

13.4. After receiving the complaint, the Provider has 14 days to review and respond. If necessary, before taking an opinion, the Provider may contact the User to clarify details or additional information. The response to the complaint is sent to the e-mail address from which it was originally submitted.

13.5. For issues that need further clarification or are not resolved in these General Terms, the User may contact the Provider through the contact form on the Site or by using the contact details of the Provider on the Site.

13.6. All disputes related to the use of the Site, which cannot be resolved by agreement, are referred to the competent Bulgarian court.

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